How to Contact Us
Feel free to send email requests concerning Order Status, Unlisted Players, Tech Support, etc...
Email address is wendell@PrecisionLaserdisc.com
When emailing a request for technical info, be sure to include the brand and model of your player
Shipments to us go to:
Precision Laserdisc 2890 Boones Creek Road, Suiet 2 Gray, TN 37615
When shipping a player in to us for upgrade, please call or email to alert us to an incoming package, and include the package tracking number if possible. Unless otherwise requested we will ship back via UPS Ground (with insurance) and will email the tracking number to you.
All players shipped to us in inadequate packaging will be repacked in a better box and an additional $5 S&H will be charged.
For DIY orders we will email a confirmation of the order along with the UPS tracking number as well.
423-926-1233 - You may place an order here, drop off a credit card number for an online order, or ask for a call back if you have technical questions that can not be answered via email. This number is answered by order-taking personnel, no technical questions should be directed here. For technical questions, please use email or ask to have a technician call you back. Based on the volume of customer questions, email is definitely the easiest for us. We do attempt to respond to all email the same day it is received.
NOTE: Personnel at the above number do NOT package or ship any product. They can not provide tracking numbers either. All orders placed electronically or otherwise providing an e-mail address will receive order shipment confirmation via e-mail. Placing the order electronically is the absolute QUICKEST way for you to receive your order, ESPECIALLY if you want anything other than regular ground shipment. A phoned-in order to this number will at the very least be processed 24 hours later than an electronic order. Thank you for your understanding in this matter.